PROMOTIONS & GIVEAWAYS TERMS & CONDITIONS

1. Promoter

The promoter is PALM (a brand of McCallum Industries Limited), New Zealand. 

2. Promotion Overview

From time to time, PALM may run competitions, giveaways, campaigns, activations, community promotions, or social media promotions via its official channels.

Specific details relating to each promotion — including prize details, entry method, eligibility, and promotion timing — will be outlined in the relevant promotional material and form part of these Terms & Conditions.

3. Eligibility

Open to residents of the country specified in the promotional post.

Entrants must be aged 18 years or over unless otherwise stated.

Employees of the promoter and their immediate families are not eligible to enter.

4. How to Enter

To enter, participants must follow the instructions outlined in the relevant promotional material.

This may include:

Following PALM social media accounts, Liking, commenting, sharing, or tagging, Uploading or submitting content, Completing entry forms, Purchasing qualifying products, Submitting receipts or proof of purchase

Late, incomplete, duplicate, automated, or invalid entries may be disqualified.

5. Winner Selection

Winner selection method will be outlined in the relevant promotion.

Promotions may be:

Games of chance, Games of skill, Judged competitions, Random draws

Where applicable, judging criteria may include creativity, originality, relevance, and alignment with the PALM brand.

The promoter’s decision is final and no correspondence will be entered into.

6. Prize

Prize details will be specified in the relevant promotional material.

Unless otherwise stated:

Prizes are not transferable, exchangeable, or redeemable for cash.

PALM reserves the right to substitute prizes with items of equal or greater value if necessary.

Prize availability may vary depending on stock or supplier availability.

7. Winner Notification

Winners will be contacted via the method used to enter the promotion within a reasonable timeframe following the promotion close date.

If a winner cannot be contacted or does not respond within 5 business days, PALM reserves the right to select an alternative winner.

8. Content Usage & Publicity

By entering a PALM promotion, participants:

Confirm they own or have permission to use any submitted content.

Grant PALM a royalty-free, perpetual, worldwide licence to use, repost, publish, reproduce, edit, and share submitted content for marketing and promotional purposes.

Agree PALM may use their first name, social media handle, submitted content, and/or likeness in connection with the promotion.

Participants may request removal of content by contacting PALM directly.

9. Privacy

Personal information collected during promotions will be used for administering the promotion and in accordance with PALM’s Privacy Policy.

10. General

PALM reserves the right to:

Amend, suspend, modify, or cancel promotions at any time. Verify entrant eligibility. Disqualify entries that are fraudulent, offensive, misleading, inappropriate, unsafe, or not aligned with PALM brand values.

PALM accepts no responsibility for: Technical malfunctions. Lost, delayed, or incomplete entries. Platform outages. Errors in prize delivery beyond reasonable control.

11. Social Media Disclaimer

This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram, Facebook, TikTok, YouTube, or any other social media platform unless explicitly stated otherwise.

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